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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.96 (802 reviews)

View other Virgin Money products

3.84

Based on 802 reviews, last reviewed 12th Feb 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

63%

11%

20%

Latest highest rating:

5

Easy to use app. Easy to use app. But shame about delays on updates. Reviewed on: 22nd January 2026

Latest lowest rating:

1

Very disappointing experience with Virgin Money. Very disappointing experience with Virgin Money. I applied for this credit card specifically because of the advertised 30 months 0% balance transfer o... Read more Reviewed on: 12th February 2026

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

Virgin Money Credit cards reviews (802)

Review of the Virgin Money, Credit cards:

Always helpful

Never had bad service from them, always helpful and always keep you updated with changes and offers. Reviewed on: 14th December 2018

Easy to use online, great monthly prizes

So early to log in and manage, super easy to set up, lots of great prizes monthly. From otherwise fantastic customer service I did once have a very annoying call about the credit limit i was granted with a particularly condesending support agent, but one person does not define the company and otherwise it's been a totally smooth experience. Reviewed on: 7th February 2019

Easy and reliable

I have found Virgin Money to be an extremely easy company to deal with and very reliable. The language used to explain terms, processes and requirements is simple to understand, communication is timely, accurate and useful. I've rarely had to contact support due to their really helpful self serve options however on the one or two occasions that I have, resolutions have been quick and useful. Virgin Money promote competitive offers in a respectful, responsible and unobtrusive way. I would have no qualms in recommending to a friend, colleague or family member (and have done). I even like the look of the card! Good luck and cheers. Reviewed on: 6th February 2019

Excellent service

The only thing missing from this credit card is an app to make it easier to manage the account - unless there's already one available that I'm not aware of. Reviewed on: 5th February 2019

Reply from Virgin Money Hi Ali, we don't have an app at the moment but it is something we're currently working on. We'll be sure to share any news as soon as we can! Thanks, Jane Response date: 5th February 2019

outrageous interest charges

I missed a minimum payment by being 1 day late and was charged over £70 interest for 20 days. This is an outrageous amount. I received a reminder to make payment and I did within the hour but they still charged me Reviewed on: 4th February 2019

Reply from Virgin Money Thanks for getting in touch Sharon, so I can take a look at this for you can you email your details to [email protected]? Thanks, Jane Response date: 5th February 2019

Great Card

Great card. Good benefits and always received great customer service. Reviewed on: 3rd February 2019

Excellent

Easy to setup easy to use Fast reliable effortless Reviewed on: 2nd February 2019

Excellent

Easy to setup ,easy to use Fast reliable and effortless Reviewed on: 2nd February 2019

NO MOBILE BANKING APP WHY !!!!!

NO MOBILE BANKING APP !!!! WHY COME ON VIRGIN WERE IN THE 21ST CENTURY Reviewed on: 2nd February 2019

Reply from Virgin Money Hi Paul, we're working on it at the moment with a few colleagues testing it out as we speak. As soon as we get the green light we'll share more info with you. Thanks, Lindsay Response date: 2nd February 2019

Great service

Everything is easy and straight forward. Never had any problems Reviewed on: 1st February 2019

No fuss, no hassle credit card. No cold calling. No pushy sales patter. Does just what it says.

Virgin should be proud of the services they offer and how they provide them. I have a no fuss, no hassle credit card. No sense of Virgin trying to pull the wool over your eyes. Virgin is very open and honest about the services they can provide. It keeps well within the boundaries of appropriate advice and assistance. There is no hard sell, no cold calling. Follow up Customer Services are excellent. Reviewed on: 31st January 2019

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Virgin Money: Credit cards reviews

200% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Virgin Money Credit cards reviews (802)

Always helpful

Easy to use online, great monthly prizes

Easy and reliable

Excellent service

outrageous interest charges

Great Card

Excellent

Excellent

NO MOBILE BANKING APP WHY !!!!!

Great service

No fuss, no hassle credit card. No cold calling. No pushy sales patter. Does just what it says.

Do you have a different Virgin Money product?

Want to see more from Virgin Money?

Help to Buy: ISA

Fixed Rate Savings

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