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Virgin Money: Credit cards reviews

View other Virgin Money products
3.84
Based on 802 reviews, last reviewed 12th Feb 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Easy to use app. Easy to use app. But shame about delays on updates. Reviewed on: 22nd January 2026
Tom's avatar
Tom

Latest lowest rating:

1

Very disappointing experience with Virgin Money. Very disappointing experience with Virgin Money. I applied for this credit card specifically because of the advertised 30 months 0% balance transfer o... Read more Reviewed on: 12th February 2026
Marcin Czerniawski's avatar
Marcin Czerniawski
Read all reviews See your review

About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

Virgin Money Credit cards reviews (802)

Review of the Virgin Money, Credit cards:

Please don’t use This card

1
My card got hacked so I cancelled the card. Asked for a new card to be sent out . Card was sent to the wrong address, when I contacted them to ask where my card was they wouldn’t tell me the address it was sent to. They just said it wasn’t sent to the address I asked. I Tried the same process again giving them my address 3 times making sure they had the correct address. Again the same thing happened, I’ve never had an issue receiving mail at this Address, it’s now been one month no card. Tried several times to resolve the problem and the consultants were of no help whatsoever. This card has a few good things going for it in the rewards program but thats about it. This is the first review I’ve ever wrote custom service is the worst, once your card is locked from being hack you cannot access to see any transactions. I wanted to cancel my card and pay out the balance but couldn’t access my profile to double check the transactions. End of the day worst experience cannot recommend this card whatsoever Reviewed on: 10th February 2025
Colin's avatar
Colin

Easy, efficient, great 0% offers

5
Have used several credit card providers this is one of the best. Their website is easy to use and they have great 0% offers on balance transfers and money transfer and this is quick and easy to use. Reviewed on: 24th January 2019
Sim's avatar
Sim

Fantastic offer on 0% purchases

5
Simple application told straightaway if you have been accepted - great design for your card. Quick & simple registration. Reviewed on: 24th January 2019
Louisa's avatar
Louisa

Good but always room for improvement.

5
A responsible creditor, willing to help those with a mediocre credit history. Thanks Virgin money. Reviewed on: 24th January 2019
BKM's avatar
BKM

Ease of use

5
I have found all aspects of use on this card very easy. Would certainly recommend Reviewed on: 23rd January 2019
Lizptcruiserlady's avatar
Lizptcruiserlady

Not so easy on mobile

2
Not easy to log in and view balance on a mobile Reviewed on: 23rd January 2019
NN's avatar
NN
Reply from Virgin Money Hi there, thanks for your feedback - I'll be sure to pass that on to the team for you. Just get back in touch if there's anything else we can help with! Thanks, Jane Response date: 26th January 2019
Virgin Money Logo
Virgin Money

Great bank

5
Always there to help when funds are low. No fuss , no bother. Reviewed on: 23rd January 2019
Anne Doeg's avatar
Anne Doeg

Great interest free period!

5
29 months interest free on purchases and a no interest balance transfer offer. Easy to log in and manage online. Reviewed on: 23rd January 2019
Lauren's avatar
Lauren

Excellent service

5
Quick and easy to apply online. Reviewed on: 23rd January 2019
Spud 's avatar
Spud

Fantastic service

5
Fast and easy application and very efficient. Love the modern designs of the cards. Reviewed on: 23rd January 2019
Rich Willis's avatar
Rich Willis

Fantastic service

5
Such a, stress free application process, fast and, efficient and the online app is the best for managing the card that I have used. Love the modern card designs too! Reviewed on: 23rd January 2019
Rich Willis's avatar
Rich Willis

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