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Virgin Money: Credit cards reviews

3.84
Based on 802 reviews, last reviewed 12th Feb 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Easy to use app. Easy to use app. But shame about delays on updates. Reviewed on: 22nd January 2026
Tom's avatar
Tom

Latest lowest rating:

1

Very disappointing experience with Virgin Money. Very disappointing experience with Virgin Money. I applied for this credit card specifically because of the advertised 30 months 0% balance transfer o... Read more Reviewed on: 12th February 2026
Marcin Czerniawski's avatar
Marcin Czerniawski

About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

Virgin Money Credit cards reviews (802)

Review of the Virgin Money, Credit cards:

Always helpful

5
Never had bad service from them, always helpful and always keep you updated with changes and offers. Reviewed on: 14th December 2018

Trustworthy and Efficient

5
Virgin Money are a very reliable provider of all financial services.. Over time , I have been with them in various sectors and they have never let me down. Highly Recommended Reviewed on: 29th December 2018

Shocked by letter!

2
I cannot recommend Virgin as I have been treated badly. Received a letter asking for £1440.31 immediately, and card was blocked???? No such monies were owing so assumed it to be fraud, but on phoning am told it was an error by Virgin. No apology or explanation. Reviewed on: 29th December 2018

Easy to use Internet

5
Internet use,and a branch in the Town Reviewed on: 29th December 2018

Excellent Card

5
Excellent card with great zero percent introductory offer on both purchases and balance transfers. Online and mobile banking site is very easy to use making it simple to keep track of your spending. Absolutely love it. Reviewed on: 29th December 2018

Excellent credit card with great rewards!

4
Really pleased with my Virgin credit card. Improvements I would like to see are: Improved stability and efficiency of the Virgin Atlantic website. Introduction of a Virgin Atlantic App for online banking. Reviewed on: 29th December 2018

Almost excellent !!!

4
We still need Apple Pay and Apple Watch compatibility please !! Reviewed on: 28th December 2018

Impossible to contact

1
Impossible to contact, impossible to reason with, never give a straight answer. One of the worst companies I’ve ever dealt with. Reviewed on: 28th December 2018

Great Communication and Customer Service

5
I have been a Virgin customer for years now. I am so impressed by the diversity of products, always available, moving with the future and tailored products to suit different needs. Call waiting time is one of the lowest and customer service are professional with a warm, friendly and most importantly they know the product range. Reviewed on: 24th December 2018

Helpful and informative

5
Helpful and informative on products. Reviewed on: 22nd December 2018

Great service

5
Great hassle free service and good offers. Reviewed on: 22nd December 2018

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