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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.84 (802 reviews)

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3.84

Based on 802 reviews, last reviewed 12th Feb 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

63%

11%

20%

Latest highest rating:

5

Easy to use app. Easy to use app. But shame about delays on updates. Reviewed on: 22nd January 2026

Latest lowest rating:

1

Very disappointing experience with Virgin Money. Very disappointing experience with Virgin Money. I applied for this credit card specifically because of the advertised 30 months 0% balance transfer o... Read more Reviewed on: 12th February 2026

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

Virgin Money Credit cards reviews (802)

Review of the Virgin Money, Credit cards:

Please don’t use This card

My card got hacked so I cancelled the card. Asked for a new card to be sent out . Card was sent to the wrong address, when I contacted them to ask where my card was they wouldn’t tell me the address it was sent to. They just said it wasn’t sent to the address I asked. I Tried the same process again giving them my address 3 times making sure they had the correct address. Again the same thing happened, I’ve never had an issue receiving mail at this Address, it’s now been one month no card. Tried several times to resolve the problem and the consultants were of no help whatsoever. This card has a few good things going for it in the rewards program but thats about it. This is the first review I’ve ever wrote custom service is the worst, once your card is locked from being hack you cannot access to see any transactions. I wanted to cancel my card and pay out the balance but couldn’t access my profile to double check the transactions. End of the day worst experience cannot recommend this card whatsoever Reviewed on: 10th February 2025

good service

good service, easy to use website, information easily acceptable Reviewed on: 16th September 2016

not great

Not great if im honest with you, I'd rather not go into it. Reviewed on: 8th September 2016

GOOD

Have had this credit card for a while now and never had any problems with it. Also have a savings account with virgin money and the staff are always friendly and helpful when I visit Reviewed on: 7th September 2016

Very positive experience

I have had my account with Virgin for approx 8yrs, I have found it easy to manage my account online and have always had requests / concerns dealt with promptly. I'm very happy with the service . Reviewed on: 6th September 2016

excellent service

easy to access information. credit card provides good value for money prompt response from customer service website easy to understand excellent online access Reviewed on: 6th September 2016

nice people to bank with

I needed a zero% balance transfer, i applied which was easy and got it, no quibbling, which is more than i can say for Santander. They have never been pushy or keep sending me junk mail, nice people to deal with. Reviewed on: 6th September 2016

Very helpful

I have only needed to contact Virgin Money a couple of times, and every time I have needed to contact them their customer service has been excellent. They have always been polite, and very helpful. Reviewed on: 6th September 2016

good service

Good service, easy to use on line system. Reviewed on: 6th September 2016

Very pleased customer

Easy to use website , overall very good experience Reviewed on: 6th September 2016

Interest free loan to buy a car

Found the application easy. As long as you know you can keep up the repayments is a good option. Reviewed on: 3rd September 2016

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Virgin Money: Credit cards reviews

200% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Virgin Money Credit cards reviews (802)

Please don’t use This card

good service

not great

GOOD

Very positive experience

excellent service

nice people to bank with

Very helpful

good service

Very pleased customer

Interest free loan to buy a car

Do you have a different Virgin Money product?

Want to see more from Virgin Money?

Help to Buy: ISA

Fixed Rate Savings

Savings

Join Smart Money People

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