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Zopa: Cash ISA reviews

Name: Cash ISA
Rating: 4.95 (1452 reviews)

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4.95

Based on 1,452 reviews, last reviewed 22nd Jan 2026

18400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

From a friendly above and beyond helpful customer se... From a friendly above and beyond helpful customer service team to simple easy to use efficient app and varied financial services . You can tell that t... Read more Reviewed on: 22nd January 2026

Latest lowest rating:

1

Obstructive to ISA transfer out I have had no fewer than 4 attempts to organise a transfer out and each time Zopa finds a way not to act on the request. The current strategy is Zopa ... Read more Reviewed on: 27th May 2025

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About this product

The Zopa Smart ISA can be opened with as little as £1.

Customers who already have a Smart Saver Account can apply for a Smart ISA via the Smart Savings Hub. With Zopa, you’ll have one flexible cash ISA, but within that, can spread your allowance across different ISA pots.

Zopa Smart ISA reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Cash ISA reviews (1452)

Review of the Zopa, Cash ISA:

Really easy to get cash in and out, transfer between...

Really easy to get cash in and out, transfer between accounts, and set pots up. Reviewed on: 25th April 2025

Great Banking at touch of a button .

Digital information is really good ., when I did call once my problem was sorted out very quickly & staff friendly & knowledgeable . Reviewed on: 17th January 2026

Simple savings and app.

Easy to set up, use, transfer money and clear help and information. Great app. Reviewed on: 17th January 2026

Quick & easy way to manage my money- App is excellent.

Quick & easy way to manage my money- App is excellent. Transparent information & good communication. Competitive rates & range of products. Reviewed on: 17th January 2026

Excellent

Transferred isa into Zopa it was simple and seamless and the communication from Zopa was excellent keeping us up to date with the status the app is clean and clear simple to navigate additionally the only occasion that I needed to contact them the service was fantastic. Reviewed on: 17th January 2026

Simple App Flexible ISA

Very easy to use app. Flexible ISA and easy to separate into individual pots for savings goals. Thanks Zopa Reviewed on: 17th January 2026

Outstanding

Website is easy to use call takers are excellent very patient and helpful Reviewed on: 17th January 2026

A great way to save with top rates of interest and s...

A great way to save with top rates of interest and so easy to set up and access. Reviewed on: 17th January 2026

Uncomplicated user experience

Using the app and setting up auto payments it's very easy. Not had to use customer service at all. Reviewed on: 17th January 2026

Easy platform to use.

Easy platform to use. Well informed information, always kept informed of rate changes in advance Reviewed on: 17th January 2026

Very pleased

Very pleased with Zopa’s service and products Reviewed on: 17th January 2026

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