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Zopa: Credit card reviews

Name: Credit card
Rating: 4.87 (44348 reviews)

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4.87

Based on 44,348 reviews, last reviewed 25th Jun 2026

74% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Decent app-managed card, support needs to catch up A solid card for building your credit profile, managed entirely through the app which suits me. The one area that needs work is customer support — res... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Perfect choice. Perfect choice. Best company, they are paying off their loans, Reviewed on: 16th April 2026

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About this product

Zopa is an award-winning credit card provider.

You can apply for a Zopa credit card online and manage your account in the Zopa app. You’ll get instant payment notifications and the Credit Cushion feature lets you set aside some of your available credit card balance.

Zopa credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best credit card provider 2025

Awarded to the credit card provider rated highest in customer reviews.

Zopa Credit card reviews (44348)

Just a very simple, efficient provider, absolutely n...

Just a very simple, efficient provider, absolutely no problems at all, a pleasure to deal with Reviewed on: 6th March 2026

Best communication and customer service

I recently had an issue with my credit card on two separate occasions and needed to contact customer service both times. I was really impressed with how quickly I was able to get through to someone each time. The support I received was excellent — the representatives were polite, professional, and very helpful. They took the time to clearly explain everything and made sure I understood what was happening and how the issue would be resolved. The communication throughout was clear and reassuring, which made the whole experience much less stressful. Overall, I’m very pleased with the level of customer service I received and appreciate how efficiently and professionally my concerns were handled. Reviewed on: 6th March 2026

I have a very good experience using Zopa, I cannot f...

I have a very good experience using Zopa, I cannot fault it at all Reviewed on: 6th March 2026

Zopa the life saver

Zopa has been a real life saver for me and the interest rate is superb. Reviewed on: 6th March 2026

Excellent customer service

Had an issue with card going to wrong address (not Zopa's fault) and was sorted immediately. Customer service was quick and easy. Reviewed on: 6th March 2026

Easy to understand app full of detail account

Easy to understand app full of detail for all accounts beneficial in making to right choice Reviewed on: 6th March 2026

Friendly helpful and knowledgeable staff every step...

Friendly helpful and knowledgeable staff every step of the way Reviewed on: 6th March 2026

Very good customer service in the phone

Very good customer service in the phone Reviewed on: 6th March 2026

Seamless

Seamless cc notices and regular updates are 100% Reviewed on: 6th March 2026

Good rates for card and loans, great discount when s...

Good rates for card and loans, great discount when settling loan early. Reviewed on: 6th March 2026

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