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Zopa: Credit card reviews

4.93
Based on 41,814 reviews, last reviewed 16th Jan 2026
75900% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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Latest highest rating:

5

Very good customer service always Very good customer service always Reviewed on: 16th January 2026
Phil W's avatar
Phil W

Latest lowest rating:

1

My credit card has been frozen due to suspicious act... My credit card has been frozen due to suspicious activity, I've checked my statement and nothing looks off, tried to get hold of Zopa all weekend with... Read more Reviewed on: 13th October 2025
David Lowe's avatar
David Lowe

About this product

Zopa is an award-winning credit card provider.

You can apply for a Zopa credit card online and manage your account in the Zopa app. You’ll get instant payment notifications and the Credit Cushion feature lets you set aside some of your available credit card balance.

Zopa credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Credit card reviews (41814)

Review of the Zopa, Credit card:

Pretty good experience

4
Firstly the positives - the app is brilliant. Payments go on immediately so no waiting for days for the balance to be available. Security measures are good. The only negative (and why it got 4 stars) is it isn't contactless so I tend to only use it for online purchases. Who can remember PINs these days? Reviewed on: 6th April 2023

My review

5
My experience has been a pleasant one and very easy to understand Reviewed on: 16th January 2026

Always had a friendly and easy experience with Zopa...

5
Always had a friendly and easy experience with Zopa - no fuss, simple credit. Reviewed on: 16th January 2026

Good company to work with

5
Easy and nice to deal with. I love the app because it easy to use and I can see what’s going on with my account. Reviewed on: 16th January 2026

I find the advisors very helpful.

5
I find the advisors very helpful. You have prevented fraud and protected me. Excellent service . Reviewed on: 16th January 2026

Started with Zopa to build my credit score back up.

5
Started with Zopa to build my credit score back up. They are extremely helpful and suggest many ways to help you. Their advice is exceptional and has helped me greatly and would recommend them to anyone. Reviewed on: 16th January 2026

When i called i got great customer service

5
When i called i got great customer service Reviewed on: 16th January 2026

Had my card for a few years now and had a good exper...

5
Had my card for a few years now and had a good experience with them, Checking in when i was paying the minimum payments to see if i was of financially. Overall great customer service and good products with fair rates! Reviewed on: 16th January 2026

From the moment zopa was recommended to me,to the mo...

5
From the moment zopa was recommended to me,to the moment it arrived it has been a seamless company to deal with.i had a few issues registering the card,went into the app and I waited no more than 5 mins for live help with a human instead of bot chat. They were so nice and no language barrier and explained everything ,step by step. So far I'm very impressed. Reviewed on: 16th January 2026

Zopa a great choice

5
They offer amounts that are suitable for you,they are easy to deal with and l have complete confidence in them and they always give details on one's spending. Reviewed on: 16th January 2026

I have never had any issues or problems with Zopa an...

5
I have never had any issues or problems with Zopa and when I needed to move my payment date again no issues and very easy to do. My statements come in regularly making everything clear to me. I’m really happy with Zopa. Reviewed on: 16th January 2026