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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69091)

Finance Partner

Great service with a great online site Reviewed on: 9th January 2024

Cracking APR GREAT COMPANY excellent customer service

Cracking APR GREAT COMPANY excellent customer service Reviewed on: 9th January 2024

The best loan company with great customer service!

I have had nothing but good customer service from Zopa since day one. Any queries were responded to promptly and I've had no problems at all. I paid off the first loan and have recently taken out a second smaller loan with them. I found the interest they add to a loan a bit high but it's probably as competitive as other loan providers offer. I am very happy to recommend Zopa to anyone who needs a loan. Reviewed on: 9th January 2024

Excellent Loan Provider

Great service and fast response for a loan. I was worried about being accepted but Zopa was the approved company dependent upon my financial circumstances. Reviewed on: 9th January 2024

Speedy and efficient online service.

Speedy and efficient online service. Quick completion and good communication after taking out the loan. Payments taken as promised. Easy to change payments too. Reviewed on: 9th January 2024

Great customer service

Attentive and prompt service.Always listening to the customer and giving the best finance rates in the market. Reviewed on: 9th January 2024

Very easy to use, great online account experience.

Very easy to use, great online account experience. Very easy to contact Reviewed on: 9th January 2024

Good rates, great app and a flawless service

I’ve used Zopa in the past so I knew it would be a good fit. Good rates, great app and a flawless service. Reviewed on: 9th January 2024

The app is excelent, leaves other providers in the d...

The app is excelent, leaves other providers in the dust like Natwest and ShawBrook. Reviewed on: 9th January 2024

Super easy application money in bank instantly no me...

Super easy application money in bank instantly no messin round and helped me when I needed it the most. Thankyou Reviewed on: 9th January 2024

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