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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick response.

Quick response. Zopa makes sure you do not over loan. Helps in any circumstances. Reviewed on: 9th January 2024

Easy banking

Always send info on how I am doing with my money, giving be better management on finances. Good rates and simple website navigation Reviewed on: 9th January 2024

Excellent Service

Quick & excellent service, easy to navigate online, quick response. Easy calculator. Reviewed on: 9th January 2024

The whole process from start to finish was seamless,...

The whole process from start to finish was seamless, the app intuitive, customer services exceptional and rates highly competitive. I’d shopped around before hand but have found Zopa to be 5 star on everything, I have already used additional services and will continue to use them as well as recommend them. Keep up the great work! Reviewed on: 9th January 2024

Excellent service

Took out a loan with Zopa, and have had excellent service, so much so I went back to them for a 2nd loan as my 1st choice Reviewed on: 9th January 2024

Zopa Honest/Direct

Have always found Zopa to be polite, response time to questions is fairly quick, not always easy to talk to a human being Reviewed on: 9th January 2024

Amaizing service, would highly recomend

Amaizing service. Would highly recomend Reviewed on: 9th January 2024

Applied for a loan online money was in the bank 2 da...

Applied for a loan online money was in the bank 2 days later quick professional and affordable payment would definitely recommend. Reviewed on: 9th January 2024

Great service Hassle free service would recommend them

Great service Hassle free service would recommend them Reviewed on: 9th January 2024

Very efficient application process.

Very efficient application process. Approved and money received withe 2 hours Reviewed on: 9th January 2024

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