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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

We needed money in a hurry!

We needed money in a hurry to help out a family member and once our application was accepted the money was in our account within 2 hours. The interest rate was the best we could find. Reviewed on: 9th January 2024

Can’t fault anything tbh

Very very easy and very quick to payou. Reviewed on: 9th January 2024

Good service great app very informative

Good service great app very informative Reviewed on: 9th January 2024

Seamless and quick,easy application and process and...

Seamless and quick,easy application and process and the funds were transferred promptly.also able to track and monitor the loan on the app Reviewed on: 9th January 2024

ZOPA offered me a personal loan to clear an overdraf...

ZOPA offered me a personal loan to clear an overdraft on my current account.. A phone call from ZOPA lasted under 15 minutes. The money was in my account within 48 hours Reviewed on: 9th January 2024

Wonderful and easy communication- quick approval wit...

Wonderful and easy communication- quick approval with no fuss and all the information you need with support as required too, exceptional service! Reviewed on: 9th January 2024

Really smooth application process

I had been working with a broker referred to me by Experian. The process was exceptionally frustrating, I was confident there were no affordability issue, (I firmly believe that the interest rate fallout from the Truss budget was the obstacle to getting the loan approved) The Zopa application process was so smooth, and effective, and I saved a lot on not paying broker fees. Reviewed on: 9th January 2024

Excellent service providers; They really helped me a...

Excellent service providers; They really helped me at crucial juncture of my house purchase Reviewed on: 9th January 2024

Fast, easy and no hidden charges

Fast, easy and no hidden charges Reviewed on: 9th January 2024

Easy and quick to provide funds

All very easy and straightforward with helpful telephone support Reviewed on: 9th January 2024

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