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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Simple and straightforward

Simple and straightforward, everything you need to know is clear and in plain English Reviewed on: 9th January 2024

Very efficient service

After putting in my details and reason for needing a loan, zopa was very efficient and when excepted the money was in my bank within minutes. Reviewed on: 9th January 2024

Fair, swift, professional.

Fair, swift, professional. Unexpectedly quick services. Reviewed on: 9th January 2024

Good communication and very helpful.

Good communication and very helpful. Reviewed on: 9th January 2024

I have taken a couple of loans out with Zopa and hav...

I have taken a couple of loans out with Zopa and have always had a food experience. Process was simple and I can access my loan details via the app on my phone or via the web whenever I want to. I would recommend to friends. Reviewed on: 9th January 2024

Faultless Service

Had a Loan with Zopa for a while now and they have been faultless. The interest rate was really good too having such a low rate. Excellent company and would use again and advise others to do so. Reviewed on: 9th January 2024

Fantastic,speedy,no hassle great service

Fantastic,speedy,no hassle great service Reviewed on: 9th January 2024

Easy to apply and fast transfer.

Easy to apply and fast transfer. Online easy application, Reviewed on: 9th January 2024

Zopa are easy to use and uncomplicated.

Zopa are easy to use and uncomplicated. You know exactly how much you have to pay back from day one. Love them Reviewed on: 9th January 2024

quick to get the money on my account

Was very quick to get the money on my account and also very simple to apply after get my credit score a little bit balanced Reviewed on: 9th January 2024

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