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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Simpl and easy loan process, breakdown of repayments.

Simpl and easy loan process, breakdown of repayments. Fast and efficient Reviewed on: 8th January 2024

Zopa has excellent customer service and satisfaction...

Zopa has excellent customer service and satisfaction and enjoying using their products. Reviewed on: 8th January 2024

Faultless.

Easy to navigate app for an easy application. Money in my account in less than 30minutes. How good is that Reviewed on: 8th January 2024

Very simple application process .

Very simple application process . Reviewed on: 8th January 2024

Simply the best better than all the rest

Found Zopa very easy to deal with and a very simple process to applicants, so far I'm extremely pleased Reviewed on: 8th January 2024

Easy peasy

The whole process is easy and very clear the whole way through. The app is exceptionally good Reviewed on: 8th January 2024

An open, honest, and easy to use service

Zopa have been excellent in providing a friendly, open, and honest service. Their products are easy to understand, easy to manage, and well catered. The app is very easy to use and it’s so quick and simple to check my balance and make payments when I need to. Reviewed on: 8th January 2024

Applied online, quick, easy and clear process.

Applied online, quick, easy and clear process. Following loan approval money was received promptly. Reviewed on: 8th January 2024

So simple to apply with no pressure

So simple to apply with no pressure Reviewed on: 8th January 2024

EXTREMELY EASY LOAN TO ARRANGE & EXEPTIONALLY PROMPT...

EXTREMELY EASY LOAN TO ARRANGE & EXEPTIONALLY PROMPT PAYMENT Reviewed on: 8th January 2024

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