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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Lending via Zopa could not be much easier.

Lending via Zopa could not be much easier. Satisfied with the clear easy process of applying for a loan and the quick decision. The app is simple to use and clearly sets out how much remains and when the final payment will be Reviewed on: 1st March 2025

Had splayed for Zopa loan , had a great experience...

Had splayed for Zopa loan , had a great experience throughout and now all has been paid.. Reviewed on: 1st March 2025

Very good customer service and prompt service

Very good customer service and prompt service Reviewed on: 1st March 2025

Found online good quick deal for

Found online good quick deal for Reviewed on: 1st March 2025

My experience with Zopa has been very positive due t...

My experience with Zopa has been very positive due to their commitment to responsible lending, considering customers' affordability, and their quick response in addressing concerns. Reviewed on: 1st March 2025

Easy to use

Easy to use app service really easy very helpful Reviewed on: 1st March 2025

Great company very nice to deal with

Great company very nice to deal with Reviewed on: 1st March 2025

Zopa is very quick and efficient any problems it’s s...

Zopa is very quick and efficient any problems it’s sorted you are always able to get through to someone even on a weekend Reviewed on: 1st March 2025

Amazing customer service at Zopa

Zopa customer service team are always helpful and have your best interest in mind. They work with you to have the best outcomes and easily to contact. Reviewed on: 1st March 2025

Really easy application process and quick decision

Really easy application process and quick decision Reviewed on: 1st March 2025

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