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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Your service us excellent and rhe operater was very...

Your service us excellent and rhe operater was very good in customer care department Reviewed on: 28th February 2025

I have never had any problems with my account over t...

I have never had any problems with my account over the few years I have been with you. Reviewed on: 28th February 2025

Highly recommend

Friendly knowledgeable staff able to sort out any issues / queries quickly and efficiently Reviewed on: 28th February 2025

Had a loan that took the few hours for the money to...

Had a loan that took the few hours for the money to ben my account. Reviewed on: 28th February 2025

Zopa are very professional with good updates on all...

Zopa are very professional with good updates on all its products. Fantastic service Zopa provides. Recommend Zopa to friends and family. Polite and courteous on the phone. Meet my family needs. Good presentation of products. Reviewed on: 28th February 2025

Helped me when I was in need urgently

Helped me when I was in need urgently Reviewed on: 28th February 2025

Efficient and great customer service A*

Efficient and great customer service A* Reviewed on: 28th February 2025

Quick, efficient, competitive and clear information.

Quick, efficient, competitive and clear information. Reviewed on: 28th February 2025

Brilliant Zopa

I have always found Zopa to be a friendly, capable and efficient Company to deal with. Reviewed on: 28th February 2025

I applied, they gave me a positive reply and the mon...

I applied, they gave me a positive reply and the money was in my account Reviewed on: 28th February 2025

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