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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Easily accessible.

Easily accessible. Very quick response and friendly service. Reviewed on: 17th January 2025

I could have gone to any lender for my loan, but aft...

I could have gone to any lender for my loan, but after reading many positive reviews of zopa, I decided to submit an application with them. No delays, no hassles any money was distributed promptly. It proves the reviews were correct! Extremely happy with the service and delighted with myself for choosing them. Reviewed on: 17th January 2025

Getting credit was approved and paid into account ve...

Getting credit was approved and paid into account very quickly Reviewed on: 17th January 2025

Excellent

Excellent service, very helpful, very good Reviewed on: 17th January 2025

Very efficient and fast service good rates excellent...

Very efficient and fast service good rates excellent customer service and after care Brilliant App Reviewed on: 17th January 2025

Loans and repayments made straightforward

I have been taking loans from zopa and they made my repayment options easier and the way interest is calculated has been transparent. No hidden costs or interest charges upfront that means interest is calculated on the balance if you make any extra early pay.ents. Reviewed on: 17th January 2025

Have had a great service from Zopa.

Have had a great service from Zopa. Efficient, easy to use and track. Reviewed on: 17th January 2025

All experience I have in Zopa is good.

All experience I have in Zopa is good. Reviewed on: 17th January 2025

Great to use everything is clear good service

Great to use everything is clear good service Reviewed on: 16th January 2025

Quick and easy

It was quick and easy to get the personal loan. It's easy and secure to use the interface when repaying bill or checking information. Reviewed on: 16th January 2025

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