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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Online Zopa Loan.

Applied and accepted the loan online using the iPhone. No experience of customer service as never needed to contact them. Reviewed on: 16th January 2025

Great service .

Great service . Easy application and easy to deal with Reviewed on: 16th January 2025

Zopa loan

Great company , easy application , no fuss Reviewed on: 16th January 2025

Never had any problems staff always super efficient...

Never had any problems staff always super efficient and polite services provided excellent Reviewed on: 16th January 2025

Great service as well as quick efforts

Great service as well as quick efforts Reviewed on: 16th January 2025

quality service /great rates/quick response/great to...

quality service /great rates/quick response/great to deal with Reviewed on: 16th January 2025

Super Zopa!

I was in the market for a loan, and Zopa were the best option out there for me, but beyond that, they make it really easy to keep track of all the payments, and everything, from the initial application, through to the repayment schedule, and the way they keep in touch, makes me happy I made the right choice going with Zopa Reviewed on: 16th January 2025

Five star

Very helpful and good quality service Reviewed on: 16th January 2025

The process was so quick and properly dealt with.

The process was so quick and properly dealt with. I am so impressed Reviewed on: 16th January 2025

Found it very easy t apply for my loan fast...

Found it very easy t apply for my loan fast response Reviewed on: 16th January 2025

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