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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Best Value for your Money

I have been with Zopa for a few years, they are always polite, helpful and more importantly understanding, they sourced the best financial help for me and their terms were tailored to me personally, I cannot rate them highly enough Reviewed on: 14th January 2025

Quick, easy and professional.

Quick, easy and professional. Highly recommend.! Reviewed on: 14th January 2025

Have helped me out massively over the past two years...

Have helped me out massively over the past two years consolidating and reducing my debts Reviewed on: 14th January 2025

Personal approach

Always a very personalised service and you are always able to talk to somebody. Reviewed on: 14th January 2025

Great service

Great service no complaints five stars Reviewed on: 14th January 2025

A completely seamless process from start to finish.

A completely seamless process from start to finish. Reviewed on: 14th January 2025

Straight forward and easy to manage.

Straight forward and easy to manage. App helps to keep informed Reviewed on: 14th January 2025

Very quick & simple to use

Very quick & simple to use website and app, very self explanatory interface and helpful, courteous staff if needed. Would recommend if you need a loan and can afford repayments. only downside is the interest rates are higher than most. Reviewed on: 14th January 2025

In my view, the best in the market placce

Have found this provider to be approachable, understanding in its customer service and very effective communicators Reviewed on: 14th January 2025

Very easy to apply for, quick decision.

Very easy to apply for, quick decision. Informative , helpful. Thankful to be accepted and consolidate cards that I was paying high interest on. Reviewed on: 14th January 2025

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