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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Zopa makes my life easy by simplifying banking

Zopa makes my life easy by simplifying banking, I log in do what I need and log out, nothing more. I know others do this but for some reason the app makes it feel easy, no messy trails to follow, simple! Reviewed on: 28th February 2025

Friendly and easy to use app.

Friendly and easy to use app. Very easy to move money. Flexible and decent returns for your money. Reviewed on: 28th February 2025

Very happy with Zopa

App is clear and easy to use. Reminders again are clear and helpful. App layout good and easy to understand. Haven’t required use of customer services as of yet. Am considering moving more money over into savings as soon as I get time to review Zopa options. Reviewed on: 28th February 2025

Trouble free, simple set up with everything visible...

Trouble free, simple set up with everything visible on an app. Easy to use and alerts for all transactions Reviewed on: 28th February 2025

Great UI and UX with the app, which I use daily.

Great UI and UX with the app, which I use daily. Keep up the good work Zopa! Reviewed on: 28th February 2025

I get my interest regularly every month which is a g...

I get my interest regularly every month which is a good rate compared to others. I also had to contact customer services and my query was sorted promptly. Reviewed on: 28th February 2025

It has been very helpful to us with our house search.

It has been very helpful to us with our house search. We highly recommend it to everyone. Reviewed on: 28th February 2025

Very quick to increase any interest rises.

Very quick to increase any interest rises. Clear and understandable app Reviewed on: 28th February 2025

Great Customer Service..

Great Customer Service. Simplifies and makes quick decisions. Interest rates are great. So glad to be with them. Reviewed on: 28th February 2025

Great features, love the pots

Great features, love the pots and ability to add notice periods on them individually. App has always worked really well and transactions happen swiftly. I also like being able to see a summary of the interest I've earned over the year at a glance Reviewed on: 28th February 2025

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