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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

The product is easy to use, doing exactly what it says.

The product is easy to use, doing exactly what it says. Love the app for userability. We’ve got our children involved in it to help them to save also and to make the most of a higher rate of interest, for whatever period is suitable. Reviewed on: 26th February 2025

Love Zopa

Love Zopa - the app is very clear and easy to use and happy with the rate of interest compared with competitors Reviewed on: 26th February 2025

Incredibly user friendly

Really incredibly easy to use through the app, and to set up pots, split things, brilliant. Also very clear on how much you've earned, so you can monitor it. One of the best savings rates out there too! Reviewed on: 26th February 2025

Great Savings Account!

Opened an account - very easy process. Helped all along the way. Competitive rates. Kept in touch about all accounts and any changes. Reviewed on: 24th February 2025

Great to use this online facility as a link from pen...

Great to use this online facility as a link from pension account to bank account. Feels save when moving money around. Reviewed on: 24th February 2025

Easy to use webpage, no nonsense customer service.

Easy to use webpage, no nonsense customer service. Reviewed on: 24th February 2025

Great bank

I have used zopa for a while e now. It is easy to log into. Easy to move money between accounts. Easy to move money in and out of zopa. Shows clearly interest added. Altogether an easy bank to use. App is very clear and easy to use Reviewed on: 22nd February 2025

Flawless service.

Flawless service. if all companies operated like this review sites wouldn’t need to exist Reviewed on: 17th February 2025

What's not to like

Love the zopa pots, very easy to save systematically. The isa pot is great, tax free savings without any hassle. Reviewed on: 10th February 2025

Flexible app and great interest rate compared to the...

Flexible app and great interest rate compared to the market norms Reviewed on: 7th February 2025

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