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Zopa: Smart Saver reviews

4.82
Based on 8,146 reviews, last reviewed 7th May 2026
32% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026
I E's avatar
I E

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Easy access to and deposit of funds.

5
Easy access to and deposit of funds. Competitive interest rates Reviewed on: 17th January 2025

Great customer service

5
Zopa is a web based and it is very customer friendly and easy to use. I have been extremely happy with the service provided by Zopa Reviewed on: 17th January 2025

Easy and intuitive

5
It was easy to set up the account and has been straightforward to use. App works well and you can easily see your savings and how they’ve grown. Reviewed on: 17th January 2025

Zopa has been very easy to set up and easy to unders...

5
Zopa has been very easy to set up and easy to understand with good savings interest rates. app very self explanatory and good to navigate Reviewed on: 17th January 2025

My Zopa ISA has been really easy to use and has paid...

5
My Zopa ISA has been really easy to use and has paid a competitive rate of interest. All I could ask for! Reviewed on: 17th January 2025

Great monthly regular saver

5
Great monthly regular saver at 7.5% Reviewed on: 17th January 2025

Excellent service Excellent staff very helpful and k...

5
Excellent service Excellent staff very helpful and knowledgeable provided a professional service Reviewed on: 17th January 2025

Good rate for savings and current account looks good to

5
Good rate for savings and current account looks good to Reviewed on: 17th January 2025

Zopa saving

5
Easy to use App, good range of saving options. Quick money transfers. Reviewed on: 17th January 2025

Good rates and innovation in how it is managed in th...

5
Good rates and innovation in how it is managed in the app Reviewed on: 17th January 2025

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