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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Easy to use app, quick to load, very easy to transfe...

Easy to use app, quick to load, very easy to transfer funds between "pots", excellent savings rates, intuitive use and modern app appearance. Reviewed on: 17th January 2025

Zopa online accounts

The online savings accounts I have with Zopa are quick and easy to use and give a good rate of interest Reviewed on: 17th January 2025

I’ve had a number of Zopa products and find them exc...

I’ve had a number of Zopa products and find them excellent Reviewed on: 17th January 2025

Easy access to and deposit of funds.

Easy access to and deposit of funds. Competitive interest rates Reviewed on: 17th January 2025

Great customer service

Zopa is a web based and it is very customer friendly and easy to use. I have been extremely happy with the service provided by Zopa Reviewed on: 17th January 2025

Easy and intuitive

It was easy to set up the account and has been straightforward to use. App works well and you can easily see your savings and how they’ve grown. Reviewed on: 17th January 2025

Zopa has been very easy to set up and easy to unders...

Zopa has been very easy to set up and easy to understand with good savings interest rates. app very self explanatory and good to navigate Reviewed on: 17th January 2025

My Zopa ISA has been really easy to use and has paid...

My Zopa ISA has been really easy to use and has paid a competitive rate of interest. All I could ask for! Reviewed on: 17th January 2025

Great monthly regular saver

Great monthly regular saver at 7.5% Reviewed on: 17th January 2025

Excellent service Excellent staff very helpful and k...

Excellent service Excellent staff very helpful and knowledgeable provided a professional service Reviewed on: 17th January 2025

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