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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

View other Zopa products

4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Excellent rates

Excellent competitive rates of interest and paid monthly on time and an easy app to navigate Reviewed on: 5th March 2024

Easy to use app.

Easy to use app. Good rates of interest. Reviewed on: 5th March 2024

I like the app .

so easy to use and clear, and good interest rate. Reviewed on: 5th March 2024

Easy banking with good rates for savers.

Easy banking with good rates for savers. Reviewed on: 5th March 2024

Easy intuitive app.

Easy intuitive app. Money moves swiftly. Great messaging re when notice is changed on your savings pot. Easy to create different pots at varied competitive savings rates. Reviewed on: 5th March 2024

Loyal customer rewarded by consistently good service

I have been a customer for a number of years. Service always excellent Reviewed on: 5th March 2024

Very user friendly and decent rates, I would recomme...

Very user friendly and decent rates, I would recommend them to anyone. The app is easy to use too. My experience has been very positive. Cannot add much more gfggcncjcjxjxjcjchxxjcjcj j hh Reviewed on: 5th March 2024

Easy to use app.

Easy to use app. Competitive interest rates. Easy to set clear financial goals. simple instructions. Helpful information. Easy to transfer money around. Gives a clear picture of my financial situation. Reviewed on: 5th March 2024

Very slick and efficient.

Very slick and efficient. I like that they increase their rates without request. Reviewed on: 5th March 2024

Zopa a great banking system

I love the way my savings can be separated to suit my needs, excellent interest in the 'pots'. I had a query a while back and had several customer services team replying to me.. I have had loans with them over the years, always received clear indication of how my repayments were. I trust Zopa and would highly recommend Reviewed on: 5th March 2024

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Zopa: Smart Saver reviews

89% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Best banking app 2026

Zopa Smart Saver reviews (8149)

Excellent app and ease of use.

Excellent rates

Easy to use app.

I like the app .

Easy banking with good rates for savers.

Easy intuitive app.

Loyal customer rewarded by consistently good service

Very user friendly and decent rates, I would recomme...

Easy to use app.

Very slick and efficient.

Zopa a great banking system

Do you have a different Zopa product?

Want to see more from Zopa?

Personal loan

Fixed term savings account

Credit card

Join Smart Money People

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