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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Fantastic products, competitive at the least but mor...

Fantastic products, competitive at the least but more often the best there is in the market. Love their sleek, easy to navigate, user friendly app. I have recommended Zopa to a number of family and friends. Reviewed on: 2nd March 2024

Easy to use for savings - pots are a godsend and hav...

Easy to use for savings - pots are a godsend and have focused us monthly. We also have an isa - easy to open and easy to manage. Reviewed on: 2nd March 2024

Quick, easy systems.

Quick, easy systems. Good rates. No difficulties. Reviewed on: 2nd March 2024

What's not to like?

Easy and trouble free with competitive interest rates - all in a user-friendly app. What's not to like? Reviewed on: 2nd March 2024

Great performance

Great performance for savings as easy to move funds around Reviewed on: 2nd March 2024

The app is simple to set up and use and makes saving...

The app is simple to set up and use and makes saving towards specific goals easier with the ability to have many savings pots. Reviewed on: 2nd March 2024

Easy to use app is main selling point

Easy to use app is main selling point. Doesn’t detail account name on bank transfers (just says Zopa). Would be better to have a unique identifier too. This would help with security checks for paired bank account and give piece of mind. Interest rates relatively competitive. Reviewed on: 2nd March 2024

Easy to navigate app.

Easy to navigate app. Regular updates on rates. Advice regarding savings. Excellent all around Reviewed on: 2nd March 2024

Excellent product and fantastic customer service.

Excellent product and fantastic customer service. Reviewed on: 2nd March 2024

Very easy to use.

Very easy to use. Rewarding loyal customers and not only new members is great. Reviewed on: 1st March 2024

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