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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Very easy to use and flexible savings account.

Very easy to use and flexible savings account. I find it particularly useful that I can create multiple pots with their own interest rates and levels of accessibility. Reviewed on: 1st March 2024

Very simple straight forward no issues

Very simple straight forward no issues Reviewed on: 1st March 2024

Good product

I have been very happy so far, it is quick and easy to use Reviewed on: 1st March 2024

Easy procedure.

It was a very easy procedure and the product easy to get. Reviewed on: 1st March 2024

Savings Pots

I love the different pots you can save in and also have the choice of notice pots Reviewed on: 1st March 2024

Easy, Convenient,Trusted

Smartsaver is easy to use, offering good rates from instant access through to all the different notice booster pots. I feel in control! Reviewed on: 1st March 2024

Very easy to set up, loads of tools to deal with all...

Very easy to set up, loads of tools to deal with all my financial needs. Good to know my borrowing power. Reviewed on: 1st March 2024

Love the pots

Love having the different pots that let me organise my sa I gs Reviewed on: 1st March 2024

Easy to use, customer friendly.

Easy to use, customer friendly. Not overly complicated and the user interface is simple in design and very user friendly. Would definitely recommend Zopa. Reviewed on: 1st March 2024

Very quick transfers, in and out, great bank!

Great bank! Very quick transfers in and out of my current account as I need the money or want to save, no problems, love the little pots so easy to budget! Great interest rates, choice of boosted pots to meet my needs, lots of suggestions to make most of my money savings. I love Zopa! Wish it had been around 50 years ago! Reviewed on: 1st March 2024

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