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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Easy, simple and customer focused.

Easy to use and great rates. Their information was straightforward and easy to follow and understand. Reviewed on: 29th February 2024

Zopa is so simple to use

Zopa is so simple to use, you can open as many saving pots as you like and there are lots of different options based on the availability of your money. It's so simple to transfer between all the different pots. Reviewed on: 29th February 2024

Easy to use app, great rates, there products have en...

Easy to use app, great rates, there products have encouraged me to save Reviewed on: 29th February 2024

The app experience has been excellent!

The app experience has been excellent! The transfer process took a little getting used to at first but once set up was super easy! And the Zopa app is SO much faster / more responsive in time than Chase! Reviewed on: 29th February 2024

Quick, easy and good rates of interest

Easy to set up and access the account, and to move money between other accounts quickly. Transactions processed instantly. Competitive interest rates which are frequently updated to changes in the market. Option to choose higher interest rate if prepared to give notice. Very happy, I trust this company. Reviewed on: 29th February 2024

The Zopa app is easy to understand and manage.

The Zopa app is easy to understand and manage. Saving rates are best value. Customer service excellent. Reviewed on: 29th February 2024

Easy savings

Easy to set up savings accounts with great interest rates. App is very user friendly. Reviewed on: 29th February 2024

Nice app and competitive saving options

Nice app and competitive saving options Reviewed on: 29th February 2024

Zuper Zopa: so easy to use!

The App is so easy to use. Changes (increases!) in interest rates are reflected immediately. It is also really easy to engage with an Advisor. Reviewed on: 29th February 2024

Straight forward and easy operation

Straight forward and easy operation Competitive rates and support if you need it Recommended by a friend and I would do the same Reviewed on: 29th February 2024

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