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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Simple and effective platform

Simple and effective platform easy to use and prompt return of funds Reviewed on: 29th February 2024

Ease of use

App is really easy to use. Great range of savings products. Reviewed on: 29th February 2024

Good saving.

Good saving. Efficient and easy service. A different range of products that are easily available.overall I do like it. Reviewed on: 29th February 2024

Easy to use online savings

I have never had a problem with Zopa, they pay fair interest rates, easy to access my money. Reviewed on: 29th February 2024

Very efficient to deal with.

Very efficient to deal with. Money directed to the correct account very quickly Reviewed on: 29th February 2024

In a cost of living age, and a Pensioner, it doesn't...

In a cost of living age, and a Pensioner, it doesn't,t matter how little I try to put in the pot each week, it slowly builds for a rainy day! Reviewed on: 29th February 2024

Easy to use

I find using the app so easy that it encourages saving Reviewed on: 29th February 2024

Tidy up little bits of money and make them big money.

App is always working, and simple to use. Great way to tidy up little bits of money and make them work. Reviewed on: 29th February 2024

Flexible and good competitive offers my only critici...

Flexible and good competitive offers my only criticism is that you cannot remove a smart saver product from your overall account even if you have no money in it. Reviewed on: 29th February 2024

So easy to use and save,

So easy to use and save, clear to see everything you need to know Reviewed on: 29th February 2024

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