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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (8046 reviews)

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4.94

Based on 8,046 reviews, last reviewed 21st Mar 2026

81700% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great product great app easy to use Great product great app easy to use Reviewed on: 21st March 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8046)

Happy customer

Had Smart Savings for a few years now, very happy with the app, interest rates and overall trustworthiness of Zopa Reviewed on: 10th January 2024

Happy with Zopa .

Excellent service with a flawless app. Very competitive interest rates Reviewed on: 10th January 2024

I am very happy with the service that I have...

I am very happy with the service that I have received Reviewed on: 9th January 2024

moved to Zopa for the interest rate...

Initially moved to Zopa for the better interest rates for my savings, which generally rise not fall. The app is super accessible and easy to navigate, I was even able to use it when I was abroad. I have not had any issues and have been a customer for over a year now Reviewed on: 9th January 2024

So easy!

So easy to set up and very flexible Reviewed on: 9th January 2024

Super Service

Simple easy to use website and excellent saving rates Reviewed on: 9th January 2024

Easy to access.

Easy to access. Adding or withdrawing savings is quick & easy. Good interest rates. Helpful messages & emails about the account & other products. The only drawback is that you are not able to pay in cash Reviewed on: 9th January 2024

Can't recommend enough

I love the Zopa saver account. It's free and easy to open and the app is intuitive to use, making it easy to separate my savings into different pots with varying levels of access/interest. Can't recommend enough Reviewed on: 9th January 2024

Simple to Operate Accounts

The accounts are easy to set up, it's simple transferring money in and out to other accounts and between Zopa accounts. There are also email notifications of transactions. Reviewed on: 9th January 2024

Easy to use app and good updates vie email.

Easy to use app and good updates vie email. Interest rates are good at getting updated Reviewed on: 9th January 2024

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