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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

32% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Great on line savings.

Great on line savings. Easy to use Reviewed on: 29th February 2024

Very user friendly service and app.

Very user friendly service and app. Love the pots. Reviewed on: 29th February 2024

Since I first started dealing with Zopa everything h...

Since I first started dealing with Zopa everything has been easy to access. Also, everything is explained in easy to understand wording. I was recently interested in looking into ISA savings account and it was all easy to understand and follow. I ended up opening a easy access ISA Reviewed on: 29th February 2024

Very efficient website and customer service

Very efficient website and customer service Reviewed on: 29th February 2024

GOOD EASE OF ACCESS & OPERATION OF APP

GOOD EASE OF ACCESS & OPERATION OF APP Reviewed on: 29th February 2024

From start to finish kept me informed.

From start to finish kept me informed. Great customer service. Reviewed on: 29th February 2024

Brilliant app, easy to use.

Brilliant app, easy to use. Good range of savings pots available and easy to transfer money in and out. Reviewed on: 29th February 2024

Effective, easy to use, value.

Effective, easy to use, value. I'm trying to write enough so I can move onto the next part, but it keeps asking me to write more and more. I think I'm almost there. Am I? Not quite. Still not there. Ah yes, there we go Reviewed on: 29th February 2024

Reliable, easy to use

Reliable, easy to use and good options where to place your savings all paying competitive rates of interest Reviewed on: 29th February 2024

Easy to use app.

Easy to use app. Love being able to move money between pots to save for specific things and earn more interest using boosted pots. Reviewed on: 29th February 2024

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