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Zopa: Smart Saver reviews

4.82
Based on 8,146 reviews, last reviewed 7th May 2026
96% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026
I E's avatar
I E

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Good interest rates

5
Good interest rates quickly adjusted in line with boe changes Reviewed on: 9th January 2024

Easy to use.

5
Easy to use. Transfer money in and out quickly Reviewed on: 9th January 2024

This company and account type was recommended to me...

5
This company and account type was recommended to me by my son as a way to save some extra money, and it definitely has done that over the past year. The online app is very easy to use and very informative for a first time user. I am an older person and not very tech savvy but I found it easy to navigate the different options on ways to save a bit of extra cash. The interest rates are better than most other banks and the mobile app according to my son who is a computer tech is very secure leading to a very good product. Reviewed on: 9th January 2024

Great bank, easy to use, nice interface, excellent i...

5
Great bank, easy to use, nice interface, excellent interest rates Reviewed on: 9th January 2024

Simple App makes saving and borrowing easy to unders...

5
Simple App makes saving and borrowing easy to understand. Highlybrecommend thus product. Reviewed on: 9th January 2024

Save smarter with Zopa

5
Simple to use app.. all my savings are in one place and I can see clearly how much interest I receive from each pot Reviewed on: 8th January 2024

I love how easy it is to arrange different savings p...

5
I love how easy it is to arrange different savings pots with different needs. Reviewed on: 8th January 2024

Customer service is prompt and very helpful.

5
Customer service is prompt and very helpful. Any issues were dealt with professionally and immediately. Reviewed on: 8th January 2024

Leading the way

5
Easy to use app based saver giving good rates and access to other market leading products. Reviewed on: 8th January 2024

Excellent easy access ISA account.

5
Excellent easy access ISA account. Good app, and fair rates. Reviewed on: 8th January 2024

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