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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Customer service is prompt and very helpful.

Customer service is prompt and very helpful. Any issues were dealt with professionally and immediately. Reviewed on: 8th January 2024

Leading the way

Easy to use app based saver giving good rates and access to other market leading products. Reviewed on: 8th January 2024

Excellent easy access ISA account.

Excellent easy access ISA account. Good app, and fair rates. Reviewed on: 8th January 2024

It's great to be able to save as much as I likee and...

It's great to be able to save as much as I like and withdraw whenever I need to but best of all is the good rate of interest I get ,its nice to know my money is growing and I get a statement end of every month saying what my money has earned I'm really chuffed to bits with Zopa. I'd strongly recommend Zopa to anyone Reviewed on: 8th January 2024

Save with Zooa

I have always been s poor saver but with Zooa I have managed to save over 600£ without spending any. I am looking forward to see what 2024 will bring. Reviewed on: 8th January 2024

Easy to set up and use.

Easy to set up and use. Very intuitive. Reviewed on: 8th January 2024

Excellent rate for a cash ISA.

Excellent rate for a cash ISA. Very good well thought out app. Reviewed on: 8th January 2024

Easy quick and simple to use.

Easy quick and simple to use. App works well. Reviewed on: 8th January 2024

Very easy to open and use

Very easy to open an account, transfer in and out and between accounts. App User interface is intuitive. Reviewed on: 8th January 2024

Easy Zopa saving experience

Great service, app is easy to use. Reviewed on: 8th January 2024

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