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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Excellent rates and information

Excellent savings rates and kept well informed about latest products.I like the new isa products and interest rates. Reviewed on: 8th January 2024

easiest app ,you could ever find

Easy app ,far quicker than a trip to any bank Reviewed on: 8th January 2024

No longer competitive

Rates were competitive to begin with and they were quick to raise them but over the last year they've dropped off and are no longer competitive Reviewed on: 8th January 2024

Zopa Smart ISA

Needed to set up a cash isa to reduce tax as have reached my £1000 interest threshold. Found Zopa offers this at a competitive 5.1% with easy access and was really straightforward to set up Reviewed on: 8th January 2024

Excellent website and customer service

I have had several loans and now save with Zopa. Super easy to use and very clear website. Reviewed on: 8th January 2024

Easy to use app.

Easy to use app. Good rates and quick withdrawals Reviewed on: 8th January 2024

Wonderful experience saving money

Wonderful ease of use app, good communication and a competitive interest rate; what's not to like? Have really enjoyed watching my savings grow and putting money away in different pots with different terms of notice. I would strongly recommend Reviewed on: 8th January 2024

Excellent rates for saving, easy to move money, safe...

Excellent rates for saving, easy to move money, safe place to keep money and an appropriate level of contact Reviewed on: 8th January 2024

Love the easiness of opening and watching savings grow!

Love the easiness of opening and watching savings grow! Excellent updates from staff and excellent links with current bank accounts. Reviewed on: 8th January 2024

Always easy to use and move you money about

Always easy to use and move you money about Reviewed on: 8th January 2024

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