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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Fantastic service, with fantastic rates.

Opened a smart saver account two years ago to help me save money for my first property, Zopa offered the best rates on the market and also offered the option of locking the money in for different periods of time for better rates. It was easy to set up the account, easy to transfer money into the account and the app is extremely user friendly and easy to navigate. Overall it has been a very rewarding experience saving with Zopa. Reviewed on: 8th January 2024

Easy to use App & very competitive rates

Easy to use App & very competitive rates Reviewed on: 8th January 2024

Brilliant app, easy to navigate and excellent rates...

Brilliant app, easy to navigate and excellent rates for savings Reviewed on: 8th January 2024

One of my favourite banks

I have been a customer for over a year and Zopa's service is one of the best banks. They are efficient, and Customer Service is A+. Reviewed on: 8th January 2024

Zopa has provided me with the easiest way of having...

Zopa has provided me with the easiest way of having a savings account possible. It is easy to setup an account and move money around. 1st class service. Reviewed on: 8th January 2024

Going Potty.

I love the different pots and the ability to earn more interest by boosting. Reviewed on: 8th January 2024

Easy to use offering good value products

Easy to use offering good value products Reviewed on: 8th January 2024

Easy to use

I like how easy it is to transfer money in and out. I like the general layout and ease of using the mobile app. Reviewed on: 8th January 2024

Very happy with Zopa savings

Easy interface on app, all runs very smoothly. Most importantly highly competitive interest rates! Reviewed on: 8th January 2024

The perfect flexible savings account.

The perfect savings account, competitive rate of interest, easy to open and flexible monthly savings options. Reviewed on: 8th January 2024

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