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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Great company and website is east to use

They have very helpful and their website is easy to use Reviewed on: 8th January 2024

I’ve been with Zopa for over a year and I haven’t ha...

I’ve been with Zopa for over a year and I haven’t had any issues. The app is easy to use and everything is presented clearly. The interest rates are always competitive and they automatically increase the amount without any stress. Reviewed on: 8th January 2024

Excellent Service all round.

Excellent Service, easy to Deposit extra funds at anytime knowing that you will be getting a great service and a excellent interest rate. Never having to worry about your funds knowing they are protected and managed well. Peace of mind as well as earning interest on top. Reviewed on: 8th January 2024

really good to be able to lock money away

really good to be able to lock money away and the app is well designed Reviewed on: 8th January 2024

Fabulous service my savings are growing

Fabulous service my savings are growing Reviewed on: 8th January 2024

Very goid speedy service.

Very goid speedy service. App easy to use. Reviewed on: 8th January 2024

excellent rates, easy to use app and very fast trans...

excellent rates, easy to use app and very fast transfers Reviewed on: 8th January 2024

Good company but rates are not the highest.

Good company but rates are not the highest. Reviewed on: 8th January 2024

Great for saving.

Great for saving. Hard to take out a credit card though Reviewed on: 8th January 2024

Great easy app always works and clear to use.

Great easy app always works and clear to use. Great rate of saving rates Reviewed on: 8th January 2024

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