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Zopa: Smart Saver reviews

View other Zopa products
4.82
Based on 8,146 reviews, last reviewed 7th May 2026
32% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026
I E's avatar
I E

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice
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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Easy to use

5
Easy to use app, regular updates to interest rates Reviewed on: 8th January 2024
Emma Page's avatar
Emma Page

I find Zopa super easy to deal with, no fuss & alway...

5
I find Zopa super easy to deal with, no fuss & always provide their customers with very competitive interest rates Reviewed on: 8th January 2024
paulsy007@rocketmail.com's avatar
[email protected]

A great place to keep your Savings!

5
Easy to move money in and out. The app makes everything very clear so you have a high level of confidence in what you are doing. The interest rate is adjusted in a timely way so I know that I am saving with with the right account in the right Bank. Reviewed on: 8th January 2024
David P's avatar
David P

Zopa's products: my key partner on my financial journey

5
Having moved from paying off two loans to saving for my family's future, Zopa's products, customer service and the clarity and simplicity of their website and their App, have been a huge factor in my financial journey and I would recommend that anyone partner with them, to make the most of their financial future. Reviewed on: 8th January 2024
Jason Corbett's avatar
Jason Corbett

Excellent service

5
Excellent savings rate was given and easy to access app. Reviewed on: 8th January 2024
Chris Millward's avatar
Chris Millward

Excellent experience

5
Zopa is such a good company to save with. Customer experience is excellent and the app is really easy to use. I am happy with the excellent communication and interest rates. Reviewed on: 8th January 2024
Margaret S's avatar
Margaret S

I love how the customer is kept well informed of rat...

5
I love how the customer is kept well informed of rates or any changes to the rates Reviewed on: 8th January 2024
Audrey M's avatar
Audrey M

Prompt response to queries and competitive interest...

5
Prompt response to queries and competitive interest rates. Easy to use App. Reviewed on: 8th January 2024
Adam B's avatar
Adam B

Easy to use

5
Easy to use - it’s good to have different pots Reviewed on: 8th January 2024
Suzanne Cray's avatar
Suzanne Cray

Zopa - great all round

5
Zopa gives good rates, great customer service and has a user friendly app. Reviewed on: 8th January 2024
Ailsa R's avatar
Ailsa R

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