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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Prompt response to queries and competitive interest...

Prompt response to queries and competitive interest rates. Easy to use App. Reviewed on: 8th January 2024

Easy to use

Easy to use - it’s good to have different pots Reviewed on: 8th January 2024

Zopa - great all round

Zopa gives good rates, great customer service and has a user friendly app. Reviewed on: 8th January 2024

Great, easy to use account & good interest rates

Easy to access the account using the App & simple to navigate around the App. It also shows other products that you might be interested in. When the Bank of England base rate was increased it was long before Zopa increased their savings rate. Reviewed on: 8th January 2024

Very good app and very easy to deal with

Very good app and very easy to deal with, I just went for slightly higher interest rates. Reviewed on: 8th January 2024

Easy to use app, reasonably good interest rates

Easy to use app, reasonably good interest rates Reviewed on: 8th January 2024

Such a fab app and swift transfers

Such a fab app and swift transfers Reviewed on: 8th January 2024

efficient and friendly service.

efficient and friendly service, easy to set up and regular communication Reviewed on: 8th January 2024

My Zopa Summary

So far, cannot fault the service; ease of use; simple and straightforward transfer of monies between accounts; Interest rates - currently very competitive. App a breeze to use - No need for high street banks!! Reviewed on: 8th January 2024

Flexible savings account

Great product. Being able to split savings into different post is a great feature which can be easily managed through the app. Reviewed on: 8th January 2024

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