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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Zopa, is great.

Zopa, is great. The mobile app is easy to use and user friendly Reviewed on: 8th January 2024

Always fast and efficient, best deals available at a...

Always fast and efficient, best deals available at all times Reviewed on: 8th January 2024

Always positive.

Always positive. Easy to use app. Keeps me well informed Reviewed on: 8th January 2024

Good rates

Easy to manage online with good rates. Reviewed on: 8th January 2024

So easy to use.

So easy to use. All my family members now have a Zopa account. Reviewed on: 8th January 2024

Zopa smart saver

Easy to set up and use. Great interest rates Reviewed on: 8th January 2024

Easy to use, amazing features.

Easy to use, amazing features.Good saving rates, you can easily put in or take out money. Reviewed on: 8th January 2024

Simple, easy and efficient

Simple platform, easy to use, quick money transfers and great options for short and medium term savings. They have always been quick to update rates when base rate changes too. Reviewed on: 8th January 2024

Good company to e with for investing your money.

I have never had any problems since I joined this company. From credit cards to savings they are all top items. Their customer service teams are always there to help iff need be and are always polite and respectful towards you. Reviewed on: 8th January 2024

A model ISA account.

I've had a Smart Saver account for several years. The interest rate has risen significantly over that period. The account is unusually straightforward to operate, and withdrawals are transferred within 10 minutes. No reservations about recommending. Reviewed on: 8th January 2024

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