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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

From the start the process was so easy!

From the start the process was so easy! Even an oldie like me could understand all the procedures to get my account up and running. Infact thank you Zopa for being so good!!! Reviewed on: 8th January 2024

Great company

Have been a customer of Zopa for years since taking my 1st loan in 2017 and now they are my go-to for savings. Great service Reviewed on: 8th January 2024

Excellent service and brilliant rates

Excellent service and brilliant rates Reviewed on: 8th January 2024

I have had a Zopa credit card and smart savings acco...

I have had a Zopa credit card and smart savings account for a while now,they are great with their customers, always keep you updated on any changes, and when you make a payment, the money does not take days to go back on card or smart savings account, it takes minutes, personally I would recommend them to everyone Reviewed on: 8th January 2024

Great saver App - easy to manage savings

Easy to download the App and manage my savings. It’s perfect Reviewed on: 8th January 2024

Some of the best interest rates available

Some of the best interest rates plus it’s so easy to switch between savings pots or transfer money back to my current account. Always very quick transactions. Reviewed on: 8th January 2024

Fantastic rated, easy to use app and feel like they...

Fantastic rated, easy to use app and feel like they have my interests at heart Reviewed on: 8th January 2024

Easy to use the app, clear.

Easy to use the app, clear. Good rates for savings Reviewed on: 8th January 2024

Very easy to use and feels secure.

Very easy to use and feels secure. Reviewed on: 8th January 2024

modern savings

modern easy to use, with good rates Reviewed on: 8th January 2024

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