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Zopa: Smart Saver reviews

4.82
Based on 8,149 reviews, last reviewed 17th Jun 2026
89% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
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Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026
VMann's avatar
VMann

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

5
Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

So easy and great interest

5
I’ve told all my family about this simple, easy to use savings company. Love the tiered options and great app. Reviewed on: 31st May 2023

A great find

5
I found zopa product easy to navigate and putting money in and withdrawing very easy to do and quick,they give good rates as well. Reviewed on: 31st May 2023

Great savings account

5
The Zopa app is very easy to use and makes setting up one off or recurring payments easy. I like being able to rename all of the pots so I know what I’m saving towards and having slight differences with different lengths of notice for access is motivating too. It also helps that their interest rate is amongst the best. Reviewed on: 31st May 2023

Does what it says on the tin

4
Excellent for saving for multiple purposes, limited access helps save without the worry of using it easily Reviewed on: 31st May 2023

Great service

5
Easy to set up! Easy to operate. Terms straight forward, no messing, no nonsense and great interest rates! Reviewed on: 31st May 2023

Great app

5
Great app, so easy to deposit and withdraw funds. Zopa are quick to raise their interest rates inline with the BOE base rate rises as well. Reviewed on: 31st May 2023

Excellent alternative to the bank

5
Easy app-based banking with really good interest rates compared with high street banks Reviewed on: 31st May 2023

Simple to run using the app

5
Very simple to run the account via the app with both deposits and withdrawals dealt with extremely quickly. Interest rates are very promptly adjusted to reflect BoE base rates. Reviewed on: 31st May 2023

Easy to use

5
Really easy to open the account and use the app. Moving money around the account is simple and taking money out is really quick and easy. Reviewed on: 9th May 2023

Great!

5
Easy app to register and use. Great rate and service. I'm a first time online saver and an old.timer in my sixties but Zopa has made it easy and. Great! Reviewed on: 30th April 2023

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