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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8146 reviews)

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4.82

Based on 8,146 reviews, last reviewed 7th May 2026

84% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Easy, quick, flexible

Very easy to set up a savings account. Terms explained in plain English. Great service. Reviewed on: 9th April 2023

Super savings made simple

Competitive rates with an App that makes deposits and withdrawals as easy as they could be. Reviewed on: 9th April 2023

Quick, easy, hassle free!

Brilliant saving product. Set up and transfer of money quick and easy. And having different pots of money with different access periods and paying more interest is great. Reviewed on: 9th April 2023

Good product

It is very easy to operate all done online! Reviewed on: 9th April 2023

Zopatastic

Fantastic app, easy to use & with all the info you need. Love the saving pots idea. Competitive interest rates & they keep you informed of changes straightaway. Already recommended to 2 people who have also opened accounts. So impressed! Reviewed on: 9th April 2023

Easy service

easy way to save, easy app to use Reviewed on: 9th April 2023

Easy, clear, no problems!

Set up and transfer was very simple, clear and slick app, absolutely no problem, would recommend to anyone (with a smart phone (so basically everyone)) Reviewed on: 9th April 2023

Super fair and honest banking

I’ve had a smart saver for a while now and the service has been excellent. I get regular emails telling me when the interest rate has been increased and what effect it has on me - Zopa clearly like to pass on the rate benefits quickly and do it transparently. I really like the complicity of the app - link your bank account and you can add or withdraw funds instantly. Highly recommend Reviewed on: 9th April 2023

Simply worth doing

Wonderfully simple app with exceptionally good rates of return... and I absolutely love the pots and boosters. It genuinely meets my exact needs as a saver. Reviewed on: 8th April 2023

Easy to use apps and excellent saver rates and communication

Very easy to use apps and excellent savings rates. Great that the rates increased so quickly along with the bank of England increases so I park appreciate them passing on that advantageous interest rate for the savings accounts thanks. Reviewed on: 8th April 2023

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