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Zopa: Smart Saver reviews

4.82
Based on 8,146 reviews, last reviewed 7th May 2026
88% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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Latest highest rating:

5

Easy, does what is says on the tin and it is possibl... Easy, does what is says on the tin and it is possible to speak to someone if needed. Reviewed on: 7th May 2026
I E's avatar
I E

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8146)

Excellent

4
Brilliant savings rate, easy service. Better than the big banks! Reviewed on: 7th April 2023

Easy and good value

5
Zopa has been so easy to use. I love the different pots and am amazed how the interest rates have gone up. No need to keep switching provider to get a better deal. Love it. Reviewed on: 6th April 2023

Best savings product ever!

5
It was the best decision to invest in a smart saver account. The posts are easy to use and interest rates are extremely competitive. I am definitely a happy customer. Reviewed on: 6th April 2023

How it should be.

5
Easy to set up, simple to use, very competitive rates, what's not to like. Far better than all the other accounts I've got/had. Even got my mum an account, and she's a total nightmare with tech & finance! Reviewed on: 6th April 2023

Easy to set up and use

5
The whole experience of setting up an account with Zopa is so easy and the information provided makes it straightforward to understand the different products available and enables you to make informed decisions about your savings. The ability to set up a range of saving pots makes organising finances completely painless. Reviewed on: 6th April 2023

Saving made simple

5
Fantastic interest rate and easy to use app. Reviewed on: 6th April 2023

What you expect it to be

5
Rates are great and app easy to use Reviewed on: 6th April 2023

Easy, good interest, different

5
Easy to use app with pots which are really interesting, great returns on interest Reviewed on: 6th April 2023

Easy and competitive

5
Some of the top rates available, easy to setup, easy to use and the ability to boost individual pots for different periods and rates is a fantastic feature. All in all really impressed. Reviewed on: 6th April 2023

Top interest rates!

5
Hassle free, my savings go into my Zopa account from my current account every month by standing order. Don't have to think about it. Zopa also inform me via email when the interest rates change. A good choice of savings accounts & rates from instant access to 3 months notice. The longer you leave it in the better the rate. Reviewed on: 6th April 2023

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