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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Honest & straightforward

Simple app to set up and use. Offer the best service. Everything appears honest and straightforward with this company. Reviewed on: 6th April 2023

Saving Simplified

Excellent account - very easy to set-up and use. The option to select 7, 31 day etc boosted pots gives great flexibility within a single account. App is very easy to navigate and would not hesitate to recommend. Reviewed on: 6th April 2023

Easy and perfect

To organise the loan i wanted was easy and quick to do and was paid into my bank the same day Reviewed on: 6th April 2023

Flexible, high interest, easy to use banking app

Perfect for all your savings goals Reviewed on: 6th April 2023

Easy to manage

Their SmartSaver accounts are easy to manage. The app is easy to use and the interest rates are really good Reviewed on: 6th April 2023

Straightforward saving

Easy and efficient - clear and fun to use app. Transparent and does what it claims to. Reviewed on: 6th April 2023

Good interest, easy access, easy to set up

Was looking for good interest, with easy access to my money, Zopa have been great to deal with Reviewed on: 6th April 2023

Useful App

Easy to use and excellent interest rates Reviewed on: 6th April 2023

Great platform and most competitive rates!

Great platform and most competitive rates! Easy to use app Reviewed on: 6th April 2023

Great provider

Money sent in gets updated very fast to show on your account. You get notified every time when savings rates are changed. Reviewed on: 6th April 2023

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