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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8147 reviews)

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4.82

Based on 8,147 reviews, last reviewed 12th Jun 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great to see interest building up due to great rates. Great to see interest building up due to great rates. The app is simple to use. It's really easy to add/withdraw money, or move it between Zopa accoun... Read more Reviewed on: 12th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8147)

Super Easy!

Such an easy app to use, clearly laid out and great rates which can be improved by locking money away in different pots for short periods, much better than a traditional bank! Reviewed on: 5th April 2023

Very Easy to set up

I found it extremely easy to set up my savings account and it is very convenient to manage my savings via their easy to navigate app. Reviewed on: 5th April 2023

Excellent savings account

Super easy super clear super rates Reviewed on: 5th April 2023

How Easy

Easy to set up & App is simple to use. Reviewed on: 5th April 2023

Easy to use

Opened an account by down loading app and linking to my Current account. Quick and easy. Only transferred a small amount to start with as I had never used an app like this before. Everything went smoothly, just as advised, and am now confident and l am earning a better rate on my savings. Recommend to my son and he is using as well. Reviewed on: 5th April 2023

So easy

Great interest rates, choose & name saving pots with even better rates over 7, 31 & 95 days. All so easy to keep track. No complications which I like, keep it up Zopa your making all your competition look soooooo bad. :) :) :) Reviewed on: 5th April 2023

Super fast app, easy to use, good interest rates

Unlike another competitor, their app runs super smooth. Banking practices look to be totally secure. They have been quickly raising interest rates in response to base rate increases which saves having to move money about to get market leading rates. Having a choice to easy-to-use savings pots is a bonus. Reviewed on: 5th April 2023

So so

I would classify Zopa as so so as they do not react well to any form of criticism. Their customer service certainly needs improving as currently they are very adversarial towards the customer. Reviewed on: 5th April 2023

great rates

consistent high rates above the high street banks Reviewed on: 5th April 2023

Great App Great company

Great communications and app works very well. Reviewed on: 5th April 2023

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