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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7486 reviews)

View other Zopa products

4.94

Based on 7,485 reviews, last reviewed 22nd Jan 2026

29700% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great overall, very app friendly/focused. Great overall, very app friendly/focused. Competitive rates too. If they could only sort their customer contact they’d be top of the pile. Reviewed on: 22nd January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7486)

Review of the Zopa, Smart Saver:

Great savings rate definitely recommend

Great savings rate definitely recommend Reviewed on: 21st January 2025

Using the app is so simple

Everything is just simple - adding to or withdrawing from accounts etc. Excellent communications keeping me updated. Reviewed on: 16th January 2026

Great service great help

Great service great help and easy to put and withdraw money. Reviewed on: 16th January 2026

Really happy

Zopa was recommended to me and I’m so happy I came over you them. Reviewed on: 16th January 2026

I love Zopa!

I love Zopa! I have a savings account (with reasonable interest) and loads of smaller pots which means I can save for lots of different things at the same time, and can ring fence money given - birthday presents etc. It really helps me organise our finances and save for things like holidays, next car, glasses, a dog, giving to charity etc. Ive never neaded customer service which I think says a lot - the service runs really smoothly for me and Ive not had any hiccups. Thanks Zopa. Reviewed on: 16th January 2026

Excellent App, interest rate reasonable

App very easy to use, interest rate reasonable, very quick to move money in and out of savings pots. Reviewed on: 16th January 2026

Best excellent account

I’m Very happy dopa , nice account Reviewed on: 16th January 2026

Excellent product

Straight forward banking , great customer service Reviewed on: 16th January 2026

Easy to use .

Love the ease of use , Access to savings products is excellent , very good rates available . Reviewed on: 16th January 2026

GREAT COMPANY

App easy to use, no issues with products provided, good savings rates. Would use again for other products if needed Reviewed on: 16th January 2026

I recommend Zopa Bank

Credit card user, great app, easy access Reviewed on: 16th January 2026

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