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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.93 (8052 reviews)

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4.93

Based on 8,052 reviews, last reviewed 3rd Apr 2026

82100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

Simple, quick, and good interest rates

I've been using Zopa's Smart Saver service for a few months and it's been great. The app is simple, moving money around is fast and easy, and the interest rates are very competitive, especially once you start using the boosted pots. Reviewed on: 3rd April 2023

Excellent savings accounts

I like the way it is easy and efficient to add and withdraw funds. The interest rates change in a timely manner and the boost pots are really encouraging for savers to save for different things at different rates and notice periods. Reviewed on: 3rd April 2023

Contented

Excellent service combined with competitive interest rates. Reviewed on: 3rd April 2023

Best bank

Easy to use App, like the option to move into Boosted pots. Reviewed on: 3rd April 2023

Excellent company

Great service, quick and easy app to use, great interest rates for saving Reviewed on: 3rd April 2023

Great Savings App

Simple to use and great rates. Much needed in these economic times Reviewed on: 3rd April 2023

Easy to use app. Good saving interest rates

The app is easy to use. It is really easy to set up saving pots and the interest rates are really good. They have regularly put up the interest rate on my account automatically when the bank of England interest rates have gone up. Reviewed on: 3rd April 2023

Increased % beating everyone for Instant Access!!

It was easy to open, easy access and top rate on savings so it has to be the winner Reviewed on: 3rd April 2023

transparent and efficient app

very smooth and easy setting up, good communication throughout and especially like being informed of a better rate being applied without any input from me Reviewed on: 3rd April 2023

Refreshing banking

Never had a savings account which is so easy and simple to use, and Zopa seem to be the only bank that whenever there is a base rate change reflect it in the interest rates of its customers. Nice to see a bank putting their customers first rather than their profits Reviewed on: 3rd April 2023

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