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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8149)

Zopa Smart Saver

Even as an old codger, I have found the Zopa experience to be efficient, simple, expeditious and thorough. That, even aside from the market leading rates and the flexibility of choosing one’s own interest rate depending upon notice period required. Reviewed on: 3rd April 2023

Very easy to use

Transferred money from my bank current account and started saving straight away and great interest and so easy to use no hassle Reviewed on: 3rd April 2023

Very easy to use, and excellent savings products

Really impressed by Zopa - their app and products have been a breeze to use, and I am very pleased by the savings rates on offer. All in all, an excellent company and great products for the consumer. Reviewed on: 3rd April 2023

Great Experience

It was very easy to open my account on the Zopa app. They have top rates and the boost account allows me to keep some in easy access and earn more on an amount kept for a rainy day. Highly recommended Reviewed on: 3rd April 2023

Great product

Easy access account, with user friendly app Reviewed on: 3rd April 2023

So easy and rewarding

Just so easy to save… Great rate with an app that makes it so simple… Reviewed on: 3rd April 2023

Great rates, easy access

Zopa's Smart Saver account is a fantastic option for those looking for a safe and reliable way to save their money. The account offers a competitive interest rate that is regularly reviewed and adjusted to ensure that customers are always getting a good deal. Overall, I would highly recommend Zopa's Smart Saver account to anyone looking for a safe and flexible way to save their money. With its competitive interest rate, FSCS protection, and user-friendly platform, it's a great option for anyone looking to make the most of their savings. Reviewed on: 3rd April 2023

Brilliant multi pot saving account - for single account holders

Brilliant and easy to add savings pots within one account. Reviewed on: 3rd April 2023

Love the access pots

Fantastic interest rates, incredibly straightforward to set up, it literally took me minutes and I had my funds transferred within a few hours of being accepted. Different boosted access pots give excellent interest and support saving. Reviewed on: 3rd April 2023

Great customer service

I used Zopa's customer service team recently after I spotted a fault. Shortly after they contacted me, admitting blame, promptly sorted the issue and offered compensation although I never asked for any. If this is anything to go by I'd happily recommend this bank, something I thought I'd never say about any bank ever again. Reviewed on: 3rd April 2023

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