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Zopa: Smart Saver reviews

4.93
Based on 8,052 reviews, last reviewed 3rd Apr 2026
82100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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0%
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0%
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Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026
Susan A's avatar
Susan A

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

Best Savings Provider

5
i have been using Zopa just a few months, but i find them a really great financial place - you can open your account with Zopa quickly, information available through the app is clear and navigation easy to follow. They send emails and texts in an efficient manner, so i know what is at any time. Really pleased that I found them. Before opening an account with Zopa i tried the Post Office savings account - but it was a disaster! I would not say one good word about this one. i encourage people to use Zopa! Reviewed on: 3rd April 2023

Savings made easy

5
A simple account that takes the complexity out of savings. All done online at the touch of a button. Easy switching of money to maximise savings. Thank you! Reviewed on: 3rd April 2023

Easily Accessible and Simple to use

5
I found using this app for savings to be very simple to use, it was not difficult to navigate and I did not encounter any problems making my account Reviewed on: 3rd April 2023

Great rates and easy to setup & use

5
Great rates and easy to setup & use Reviewed on: 3rd April 2023

Excellent service provided

5
Extremely easy to use , quick and efficient when transferring money in or out , great savings interest Reviewed on: 3rd April 2023

Top provider

5
Easy to use app, with good, frequently adjusted rates Reviewed on: 3rd April 2023

Convenient, fast and performant

5
The interface is great and is up there with some of the most intuitive interfaces for any bank. They provide some of the best interest rates with a performant app which I can rely on. Reviewed on: 3rd April 2023

Easy to use app

5
Really happy with Zopa. Simple, easy to use app with good interest rates. Reviewed on: 3rd April 2023

Excellent rates and service

5
Great product which allows me great flexibility using the boosted pots. Interest rates have been very competitive with transfers and withdrawals very easy to undertake. Reviewed on: 3rd April 2023

Always straightforward, always competitive.

5
Love the way you can easily choose to boost your savings and move money around your pots. Savings rates are always highly competitive reducing the need to constantly switch between providers. Reviewed on: 3rd April 2023

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