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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8148 reviews)

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4.82

Based on 8,148 reviews, last reviewed 13th Jun 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Brilliant online savings account with high interest... Brilliant online savings account with high interest rates offered on account opening. Reviewed on: 13th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8148)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Excellent customer service and great rates

Excellent customer service and great rates Reviewed on: 6th March 2026

What’s not to like?

Great rates and always a helpful person waiting in the wings if you have a problem! Reviewed on: 6th March 2026

Zopa has provided a fresh, modern twist on regular b...

Zopa has provided a fresh, modern twist on regular banking whilst projecting the professional standards you would expect from a responsible organisation. Great communication and info about new products!! Reviewed on: 6th March 2026

Ease of use - So easy to set up and manage my money

So easy to set up and manage my money Reviewed on: 6th March 2026

Great rates in an easy to use app

Great rates in an easy to use app Reviewed on: 6th March 2026

Very easy to use and enjoying the app

Very easy to use and enjoying the app Reviewed on: 6th March 2026

I'm a first time customer and setting up a new accou...

I'm a first time customer and setting up a new account isn't always easy for a pensioner like me. But Zopa was different. You made it so easy and I appreciate this so much. Reviewed on: 6th March 2026

Easy to use and great communication

Easy to use and great communication Reviewed on: 6th March 2026

So glad I opened a Zopa Biscuit account.

So glad I opened a Zopa Biscuit account. It so clear and simple to use. Love it. Reviewed on: 6th March 2026

Great savings rate.

Great savings rate. Easy to use. Simple application Reviewed on: 6th March 2026

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