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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7180 reviews)

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4.94

Based on 7,180 reviews, last reviewed 17th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great bank and really good customer service and comp... Great bank and really good customer service and competitive rates Reviewed on: 7th September 2025

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (7180)

Easy and efficient!

I have never used a saver that feels so secure and the withdrawal transactions are really quick also when needed!! Reviewed on: 20th February 2023

Great App Bank

Easy to use banking app, with great interest rates Reviewed on: 20th February 2023

Easy access multi pot savings

Easy to manage savings via an app. Multiple pots so can save for several different things. Reviewed on: 20th February 2023

Does exactly what it says on the tin

Great service. Easy setup and tracking Reviewed on: 20th February 2023

Great product though a little slow on passing on BoE rate rises.

Great product easy to use app though a little slow on passing on BoE rate rises meaning that more competitive interest rates are available via other products. Reviewed on: 20th February 2023

A great saving pot with fab interest

I started using Zopa after it was recommended to me by my dad and brother who both use it. It is a very straightforward app to use and I love being able to make easy bank transfers from my other bank account in minutes. I also love the splitting pot feature that allows me to create different saving pots so I can make my saving personal and with goals in mind. A fab, easy app to use and one I have recommended to all my friends. Reviewed on: 20th February 2023

Easy savings and access

Competitive easy access interest rate. Easy to operate. Reviewed on: 20th February 2023

Easy to use.

Opened an account then split my pots so I was earning interest where it mattered. Reviewed on: 20th February 2023

Easy to use easy access savings

Not the best rates, but often very good rates and easy to use. Smart saver let’s you access a higher interest rate if you change it to a short term notice savings account. Reviewed on: 20th February 2023

Simple App Based Savings

Simple to set up, simple to use. Savings rate increases instantly applied so no need to contact customer support. Competitive interest rates. Reviewed on: 20th February 2023

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