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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

Perfect for all your savings goals Reviewed on: 6th April 2023

Missing out on savings boost.

After been with the same bank for over 30 years and not offered advice on better rates of interest on savings, came across Zopa and found it easy to start saving. Reviewed on: 17th March 2023

Easy to deposit or withdraw using app.

I've had savings accounts that are as easy to use as Zopa but I have never used one that has tiered savings rates, depending on how much notice you are willing to give. This is an excellent idea and Zopa's USP. The interest rates are very good too. Overall a 5 star savings product. Reviewed on: 17th March 2023

Well pleased

After searching online for all the possible places to invest Zopa ticked all the boxes including customer service Reviewed on: 17th March 2023

Easy, simple and straightforward

I had a great experience setting up my account. It was easy and straightforward to select the accounts that best suited my needs. I was able to move the money safely and securely. All in all a great experience! Reviewed on: 17th March 2023

Great customer service!!

I have recently opened a Smart saver account, which was very easy to setup, and offers competitive rates of interest. Very good communication via email letting you know that payments have arrived in your savings account. Reviewed on: 17th March 2023

Genius savings product

Really pleased with my Smartsaver a genius idea allows you to save in different access pots with different interest rates. Reviewed on: 17th March 2023

V good customer service

V good customer service. Update their rates pretty often. Reviewed on: 17th March 2023

Good communication

Easy to use app, hood yo be told deposits have arrived safely Reviewed on: 17th March 2023

Quick, easy & convenient

The app is great, totally customer centric, easy to use, great rates and options to boost rates if you want to. It’s brilliant. Reviewed on: 17th March 2023

Flexibility in savings

Zopa gives different options for savings including different notice periods. which is very useful based on the needs we can split the money and keep it safe. Reviewed on: 17th March 2023

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