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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

88% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Everything is simple.

Everything is simple. Easy to navigate and easy to move money around to make the most of what I have. I have already got my family to open accounts. Reviewed on: 6th March 2026

Good interest rate

One of the best interest rates going Reviewed on: 6th March 2026

Easy to use and does what it says on the can!

Easy to use and does what it says on the can! Reviewed on: 6th March 2026

Bit difficult to find things around .

Bit difficult to find things around ..should be easier to navigate Reviewed on: 6th March 2026

Always great customer service 10/10

Always great customer service 10/10 Reviewed on: 6th March 2026

You can't beat Zopa, great saving accounts

You can't beat Zopa, great saving accounts Reviewed on: 26th February 2026

Easy to use the app.

Easy to use the app. Very high interest rates. Reviewed on: 21st February 2026

I’ve had a really positive experience with Zopa so far.

I’ve had a really positive experience with Zopa so far. The app is clean, intuitive, and easy to navigate, which makes managing my savings and tracking interest straightforward. I especially like the competitive rates and the flexibility around pots and access options — it feels like you’re in control of your money without unnecessary complexity. Customer service has also been responsive whenever I’ve had questions, which builds confidence and trust. Overall, Zopa strikes a great balance between modern fintech convenience and reliability. I’d definitely recommend it to anyone looking for a simple, rewarding way to save. Reviewed on: 20th February 2026

They have managed to deliver as promised so far

They have managed to deliver as promised so far Reviewed on: 19th February 2026

Great savings rate, excellent app functions & interf...

Great savings rate, excellent app functions & interface - needs higher daily limit override Reviewed on: 14th February 2026

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