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Zopa: Smart Saver reviews

4.93
Based on 8,052 reviews, last reviewed 3rd Apr 2026
82100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026
Susan A's avatar
Susan A

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

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Zopa Smart Saver reviews (8052)

Easy to use

4
App is easy to use. Keep an eye on interest rates, at the time of this review Zopa is not the most competitive. Reviewed on: 20th February 2023

Excellent service and app

5
Zopa has excellent customer service and the app is so easy to use Reviewed on: 20th February 2023

Boost!

5
Very straight forward account, I love the idea of being able to boost your savings for a selected period. Nothing hidden very easy to operate. Reviewed on: 20th February 2023

Quick, easy and with a decent interest rate

5
Seeing up the account was really quick and easy and is very easy to transfer money into the account. The interest rate has been very good, especially when you take into account the ease and convenience. Reviewed on: 20th February 2023

Easy Access Online Banking App

5
Very easy to open and use. Very fast transfers of your money in and out. Cannot fault it. Reviewed on: 20th February 2023

Brilliant account

5
Brilliant account, easy to use and access and great interest rates. Reviewed on: 20th February 2023

No muss, no fuss

5
This account was very easy to setup on the app. Rate changes are automatically applied on existing account pots, so we aren't short-changed in the current economic climate. Zopa Rates are also among the best rates in the market today. Good job! Reviewed on: 20th February 2023

Simplicity

5
Really simple and easy to use, I have already recommended it to friends and family. The interest rate boost was also a big draw in moving my savings Reviewed on: 20th February 2023

Easiest savings ever!

5
After paying if an IVA and having nothing. Within a year I’ve managed to save regularly with my money tucked away from my everyday banking for temptation Reviewed on: 20th February 2023

Zopa makes it Zimpler!

5
Zopa makes the whole process of saving very simple. The app is user friendly and clearly indicates the type of accounts offered with different interest rates and withdrawal options. The functionality to move money between pots is clear and the deposit of funds is a lot easier than other similar on-line banks. Reviewed on: 20th February 2023

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